Exchange & Returns Policy

We understand that shopping online sometimes requires an exchange to get the right fit.

EXCHANGE QUALIFICATIONS:

• Exchanges only. No refunds. If an item is out of stock, store credit will be issued.
• 30-day exchange window. You have 30 days from when you receive your tracking info to file an exchange claim and postmark your exchange with a tracking number. Claims beyond this timeframe will be declined.
• Condition of items. All items must be unworn, unwashed, unmarked, and in resellable condition.
• Processing time. Exchanges are processed within 2 business days. Please check your tracking number before contacting us for status updates.
• Final sale items. Sale items and custom-modified items cannot be exchanged.
• Shipping responsibility. Customers must cover return shipping costs. The Distinguished Beast will cover the shipping cost to send your exchange back to you.
• One-time exchange policy. Items that have already been exchanged cannot be exchanged again. Store credit purchases are final.
• Price differences. If exchanging for a higher-priced item, a check or cash must be included for the difference, payable to The Distinguished Beast, or store credit will be issued.

HOW TO BEGIN AN EXCHANGE:

Please email info@thedistinguishedbeast.com with the following details:

• Your name
• Your order number
• The reason for exchange

If your exchange qualifies, you will receive a Return Authorization Number, a printable Exchange Form, and the address to mail your exchange.

⚠️ IMPORTANT: The Exchange Form must be included inside your return package. If not, store credit will be issued instead.

On rare occasions where a refund is granted at our discretion, any shipping costs covered by us will be deducted from the final refund amount.

Customer Service Hours: Monday - Friday, 8 AM - 5 PM EST